FAQ  FREQUENTLY ASKED QUESTIONS

For each color in your scheme we have to make a color plate that we can print from. The cost per plate is $25. So if you had three colors to reproduce the plate cost would be $75. There would also be a printing charge of $15-$20 ( $15 for one color, $17 for two,$20 for three or more colors). For orders with more than one color there is also a $50 min. computer time charge.

The size is also a factor, our printing area is 8 x 10.5 inches, about the size of a standard letter size piece of paper. Sometimes your graphics may take 3 or 4 sheets to produce, in this case we try to get as many of the same colors on one sheet to reduce the plate charges. Our average orders for custom graphics are around $150-$250. Until we see and size your graphics we can't give an accurate estimate.

You can send us photos, documentation, drawings, plans even computer files, as long as we can see it we can reproduce it. We also need a fuse length and wingspan from your model. Once we have this information we will put it on the computer and size it. When finished we will send you computer generated proofs and pricing info of your order for you to check and fit to your model. If there are any changes that we need to make or alter you will notify us, this will help to insure that the graphics are correct before we actually start to print them.

All orders are received on a first come first served basis, so depending on how busy we are, orders generally take about 2-3 weeks after we receive your approved proof sheet.

The markings will last a long time if stored in a cool dry place, lying flat and without anything setting on top of them. It is best to keep them undisturbed in the box they came from until you are ready to use them. Ordering the markings should be done no more than a couple of months before you are ready to apply them. Gentle heat will reactivate the glue and make the markings more flexible.

Yes, if you saved it in a format that we can use. We are working in Corel Draw 12 and this is our preferred format. However, we are sometimes able import from such programs as, Adobe Illustrator (.ai & .eps files), Adobe Photoshop (.psd), and some word processing formats like Word (.doc). if you are unsure of which format to use, call us at 618-524-2440. Be sure and include any fonts that you might have used to create your file that are not of a common type. You can also e-mail the file to us at pro-mark@pro-mark.com.

No, you don't. Our markings are the only fuel proof transfers on the market, this means that you don't have to worry about fuel smearing your graphics or accidentally wiping them away. HOWEVER, If you don't use a clearcote the graphics can get scratched or nicked from normal use.

The bigger the graphics, the harder they are to put on, for this reason we recommend letting us make paint masks. If you can use an airbrush or paint gun, you can use our paint masks. They are computer generated just like our normal dry transfers. These however, are cut out of vinyl and used as a stencil. Simply lay them in place, spray your color, let dry for a few minutes and peel away, it's that easy.

If you have a question you would like to see answered just drop us a line at:
 pro-mark@pro-mark.com